Warranty & Returns

Before Use-

We Warrant our PRODUCTS to be free from defect and in top  working order when you receive them from us.  Should you find any material defect BEFORE USE, We will gladly replace the defective ITEM free of charge or supply replacement parts to bring the item up to brand new condition.   We reserve the option of (1) requiring a jpeg picture showing the defective aspects, or (2) having the defective ITEM shipped back to us for inspection.  Return shipping shall be borne by the buyer..


After Use-

Should you find any problem AFTER USE , normally our POLICY is we do NOT accept USED genitalia worn items back as a RETURN.    We are sorry but such items cannot be resold due to health reasons.   We wish our customers to know that we do not have USED returns whatsoever, only Brand New.     If you feel there is an extenuating circumstance relating to your item that you wish us to consider a modification to our POLICY, then please email us to discuss, our decision will be on a case by case basis.   We may need a jpeg or two to fully understand your problem with the product.  Buyer is responsible for return shipping and we are responsible for the replacement shipping.


CONTACT Email:   penisextendershoppe@gmail.com

Best Regards,

Penis Extender Shoppe